Shipping & Delivery Policy

Last Updated: September 18, 2026

Welcome to SavBuy. We are committed to providing a reliable and convenient shopping experience.

This Shipping & Delivery Policy explains how we process, ship, and deliver orders placed through https://savbuy.com.

SavBuy operates from Pakistan and sources products from third-party suppliers and fulfillment partners, including those located in China. We primarily serve customers in the United States and other countries.

By placing an order with SavBuy, you acknowledge this policy, subject to any mandatory rights provided by applicable law.

1. Order Processing and Handling Time

Our standard order handling time is up to 2 business days.

After you place an order and payment is successfully confirmed, we generally require up to 2 business days to:

• Verify your order details
• Confirm product availability
• Process your order with our fulfillment partner
• Prepare the product for shipment
• Arrange dispatch

Important Information

• Handling time is separate from shipping and delivery time.
• Business days generally exclude weekends and applicable public holidays.
• Orders may experience delays due to payment verification, product availability, or other operational circumstances.
• Orders are processed according to the information available at the time of purchase.

2. Delivery Time

Our estimated delivery time is:

Standard Delivery

Estimated delivery: 7–14 business days after shipment.

In some circumstances, delivery may take up to 30 days or longer, depending on factors such as shipping conditions, customs procedures, carrier delays, and other circumstances beyond our reasonable control.

Delivery Summary

Delivery estimates are not guaranteed unless explicitly stated otherwise.

Actual delivery times may vary depending on the destination, shipping carrier, product availability, and other circumstances.

3. Shipping Destinations

SavBuy may offer shipping to customers in the United States and other countries.

Available destinations depend on:

• Product availability
• Supplier shipping restrictions
• Carrier service availability
• Destination-country requirements
• Applicable customs and import restrictions

Shipping availability and costs will be displayed at checkout where applicable.

Some products may not be available for delivery to certain locations.

4. Shipping Costs

Shipping costs depend on factors such as:

• Delivery destination
• Product type and size
• Shipping method
• Supplier and fulfillment arrangements
• Applicable shipping charges

Any applicable shipping charges will be displayed during checkout or communicated before order confirmation, where appropriate.

Shipping costs are separate from product prices unless explicitly stated otherwise.

5. Order Tracking

Where tracking information is available, SavBuy or its fulfillment partners may provide tracking details after the order has been shipped.

Tracking information may be provided through:

• Email notifications
• Customer account information
• Order updates
• Customer support

Tracking availability depends on the shipping carrier and selected shipping method.

Some shipping methods may provide limited tracking information.

If you have questions about your shipment, contact us at:

Email: support@savbuy.com

6. Customs, Duties, and Import Charges

Orders shipped internationally may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country.

Depending on the shipping arrangement and applicable law, these charges may be the responsibility of the customer or handled through another arrangement disclosed at checkout.

SavBuy does not guarantee that customs duties, import taxes, or other destination-country charges will not apply.

Customers are responsible for complying with applicable import requirements, subject to any obligations that legally apply to SavBuy.

Customs processing may also affect delivery times.

7. Shipping Delays

Although we aim to deliver orders within the estimated timeframe, delays may occur.

Possible causes include:

• Customs inspections
• Weather conditions
• Shipping carrier delays
• Transportation disruptions
• High order volumes
• Product availability issues
• Incorrect or incomplete shipping information
• Public holidays
• Other circumstances beyond our reasonable control

Delivery may take up to 30 days or longer in certain circumstances.

We will make reasonable efforts to assist customers with shipment-related concerns.

Delivery estimates are provided for guidance and do not constitute a guarantee of delivery by a specific date.

Nothing in this section limits any rights or remedies available under applicable law.

8. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

This includes:

• Full name
• Complete delivery address
• City and postal code
• Contact phone number, where required
• Any other information necessary for delivery

If incorrect or incomplete information causes a delivery issue, please contact us as soon as possible.

Additional shipping charges or redelivery arrangements may apply where permitted by applicable law and the circumstances of the order.

9. Lost, Delayed, or Undelivered Packages

If your order is delayed or appears to be lost, please contact our customer support team.

Email: support@savbuy.com

We may request:

• Order number
• Tracking number
• Delivery address
• Other information necessary to investigate the shipment

We may coordinate with our fulfillment partners or shipping carriers to investigate delivery issues.

The resolution of lost or undelivered packages will depend on the circumstances, applicable law, shipping arrangements, and available carrier information.

We will not exclude remedies that are legally required for undelivered orders.

10. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

We recommend providing:

• Order number
• Photos of the package
• Photos of the damaged product
• A description of the issue
• Other relevant information requested by our support team

We will review the issue and work toward an appropriate resolution in accordance with applicable law.

Depending on the circumstances, we may offer a replacement, store credit, or another appropriate remedy.

11. Delivery Attempts and Returned Shipments

Delivery carriers may make one or more delivery attempts according to their procedures.

If a package cannot be delivered because of an incorrect address, refusal to accept delivery, failure to collect the package, or another issue, the shipment may be returned to the sender or fulfillment partner.

If your package is returned, please contact us at:

Email: support@savbuy.com

We will review the circumstances and explain the available options.

Any additional shipping charges or refund-related decisions will be handled in accordance with applicable law and the circumstances of the order.

12. Order Cancellation and Shipping

If you wish to cancel an order, please contact us as soon as possible.

Email: support@savbuy.com

We will review cancellation requests based on the order’s processing and shipping status.

Once an order has been processed or shipped, cancellation may no longer be possible.

If cancellation is unavailable, you may be able to request a return under our Return & Refund Policy, subject to applicable law and eligibility requirements.

13. International Dropshipping Fulfillment

SavBuy may use third-party suppliers and fulfillment partners located in China or other countries.

These partners may handle product preparation, packaging, and shipment.

As a result:

• Products may be shipped directly from a supplier or fulfillment facility.
• Delivery times may vary by product and destination.
• Tracking availability may vary.
• Customs processing may affect delivery.
• Different products may be shipped separately.

We aim to provide accurate shipping information based on the arrangements available at the time of purchase.

14. Delivery Estimates and Exceptional Circumstances

Our standard estimated delivery period is 7–14 business days after shipment.

However, delivery may take up to 30 days or longer due to circumstances including customs delays, carrier disruptions, severe weather, transportation issues, and other events beyond our reasonable control.

If an order experiences a significant delay, we will make reasonable efforts to assist you.

Where applicable law provides cancellation, refund, or other remedies for delayed delivery, those rights remain unaffected.

15. Contact Us

If you have questions about shipping or delivery, please contact us.

Business Name: SavBuy
Website: https://savbuy.com
Email: support@savbuy.com
Business Address: 20/11 B1 Area, Liaquatabad, Karachi, Pakistan

Our customer support team will make reasonable efforts to assist with shipping-related questions and concerns.

16. Changes to This Shipping & Delivery Policy

We may update this Shipping & Delivery Policy from time to time to reflect changes to:

• Shipping services
• Fulfillment arrangements
• Delivery estimates
• Shipping costs
• Legal and regulatory requirements

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this policy periodically.

© 2026 SavBuy. All rights reserved.